UX Researcher, UX Designer
3 months
Competitor analyses, user testing, analytics and optimization, wireframing
I interned with Lumen's UX Design team, enhancing their website post-rebrand. Lumen, a telecommunications firm, provides network, security, cloud, voice, and managed services. My internship involved diverse projects centered on directing website traffic effectively.
As the only intern on the team this summer, I was given the choice to work on whichever projects most interested me and shadow the designer on that team.
I mainly functioned as a UX researcher at Lumen. I employed Contentsquare for website analytics, providing enhancement recommendations. I utilized UserTesting for usability tests on optimization-targeted pages and performed competitor analyses for new solution brainstorming.